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SHIPPING & RETURNS

SHIPPING POLICY

At Thrive Row, we want you to feel confident from the moment you 

place your order to the moment it arrives at your door. All orders 

are carefully processed and shipped as quickly as possible, so you 

can start enjoying your new favorites without the wait.

 

Orders are typically processed within 1-3 business days. Delivery 

times vary depending on your location, but most orders arrive 

within 7-14 business days. You'll receive a tracking number by 

email as soon as your order ships, so you can follow your package 

every step of the way. If you have any questions about your 

shipment, our support team is always here to help.

RETURN & EXCHANGE POLICY

Your satisfaction matters to us. If you're not completely happy 

with your purchase, we're here to help make it right.

 

You may request a return or exchange within 14 days of receiving 

your order, as long as the item is unused, unopened, and in its 

original packaging. For hygiene reasons, opened beauty and 

personal care items cannot be returned unless the product 

arrived damaged or defective. To start a return, simply contact 

our support team with your order number, and we'll walk you 

through the next steps. Refunds are processed within 5-7 

business days once your return is received and inspected.

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