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SHIPPING & RETURNS
SHIPPING POLICY
At Thrive Row, we want you to feel confident from the moment you
place your order to the moment it arrives at your door. All orders
are carefully processed and shipped as quickly as possible, so you
can start enjoying your new favorites without the wait.
Orders are typically processed within 1-3 business days. Delivery
times vary depending on your location, but most orders arrive
within 7-14 business days. You'll receive a tracking number by
email as soon as your order ships, so you can follow your package
every step of the way. If you have any questions about your
shipment, our support team is always here to help.
RETURN & EXCHANGE POLICY
Your satisfaction matters to us. If you're not completely happy
with your purchase, we're here to help make it right.
You may request a return or exchange within 14 days of receiving
your order, as long as the item is unused, unopened, and in its
original packaging. For hygiene reasons, opened beauty and
personal care items cannot be returned unless the product
arrived damaged or defective. To start a return, simply contact
our support team with your order number, and we'll walk you
through the next steps. Refunds are processed within 5-7
business days once your return is received and inspected.